SaaS Platform for VOIP Service Monitoring
Industry
Telecom
Project
Laravel Portal
Client
ReplyCloud
Our Role
Cloud Platform Development
Technologies
PHP with Laravel framework
Highcharts
AWS Cloud
Highcharts
AWS Cloud
" Having collaborated with the CloudTern team on various projects involving portal and API development, we entrusted them with the complete platform development for our Reply VoIP Monitoring. The team's performance was exceptional, leading to the successful and timely launch of our first version. "
John Galgay
Prinicipal-Technology
Company Overview
ReplyCloud excels as a premier supplier of tailored network monitoring solutions, specializing in VOIP Monitoring, headquartered in Texas, USA. Reply Sidekick is their top notch service tool which is a plugin for voice service providers. It analyzes local networks and identifies issues and continues to monitor IP phones. Enhancing network visibility, ReplyCloud’s Service Assurance Platform utilizes real-time tools for proactive alerts and reporting. Notably, their VOIP Network Assessment service prevents issues, ensuring organizations achieve a seamless VOIP network setup.
The Challenge
Our client seeks a cohesive platform for convenient access to essential functionalities which includes location reachability, call quality, inbound call testing, firewall configuration, device registration, visibility, IP phones, reports, and networks.
The Solution
Utilizing the Laravel framework, we crafted a multi-tenant portal to optimize development, elevate user experience, and enhanced security. Laravel powers event notifications, while SIDEKICK drives cloud data integration. The API-centric LARAVEL-SIDEKICK duo seamlessly interfaces, supported by TimeseriesDatabase for continuous data acquisition, with high-chart and gauge meter visualizations for intuitive UI/UX. Laravel was employed to devise solutions for network problems and IP phone quality issues, including the creation of event notifications.
Key Benefits
Time Saving
Cost effective
User Experience
Web Application
Rapid Development: Laravel’s built-in tools and libraries expedite development, reducing time-to-market for new features, enhancements, and updates. Even automated database management will save time.
Leveraging Laravel ensures cost-effective solutions with minimal maintenance requirements, contributing to efficient and sustainable development for your project.
Enhanced User Experience: With Laravel’s intuitive syntax and comprehensive ecosystem, the portal delivers a seamless, user-friendly experience, improving engagement and satisfaction.
Web Applications: This integrated approach will enhance accessibility, usability, and efficiency, yielding optimal web applications and accelerating development timelines.
