HEALTH

Insurance

Turn operational complexity into a competitive edge – using AI to automate workflows, speed up decisions, and deliver smarter, faster experiences across underwriting, claims, and customer engagement.

AI Workflow Automation

AI-powered automation streamlines core insurance processes such as underwriting, claims, policy servicing, and renewals by eliminating manual tasks and handoffs. Insurers achieve faster turnaround times, lower operating costs, and built-in compliance across systems.

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AI Agents & Agentic AI Solutions

Custom AI agents act as digital insurance associates - handling FNOL intake, document review, risk assessment support, and claim triage autonomously. Agentic AI coordinates multiple agents to manage end-to-end workflows, improving accuracy, scalability, and operational resilience.

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Conversational AI for Customer & Agent Experience

Conversational AI enables 24/7 self-service for policyholders and agents across chat and voice channels. It modernizes customer engagement, reduces call center load, and delivers consistent, personalized interactions throughout the policy lifecycle.

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About Us

Transforming Insurance Operations with Intelligent AI Automation


Overwhelmed by complex insurance processes? CloudTern simplifies them with intelligent AI automation.

CloudTern empowers insurance carriers, MGAs, and brokers with AI-powered workflow automation that streamlines underwriting, claims processing, policy servicing, and compliance. Intelligent AI agents automate repetitive tasks, reduce manual errors, and accelerate decision-making across the insurance lifecycle.

Transform claims operations with Intelligent Claims Automation. AI driven FNOL intake, document extraction, triage, and fraud flagging reduce cycle times while improving accuracy and customer satisfaction. Accelerate risk evaluation with AI Assisted Underwriting. Automated submission intake, risk scoring, and referral workflows help underwriters make faster, more consistent decisions while maintaining regulatory compliance.

Enable autonomy with Agentic AI for Insurance Operations. Coordinated AI agents manage end-to-end workflows; from claims adjudication to renewals, adapting in real time to new data, exceptions, and compliance requirements.

CloudTern combines deep insurance domain expertise with advanced AI and workflow automation to help insurers operate faster, smarter, and with confidence in a rapidly evolving market.

Let’s work together

Let’s build intelligent insurance solutions together. Turning your vision into measurable impact with AI that delivers real business outcomes.

About Us

What We Offer

End-to-End Claims Orchestration
Autonomous Underwriting Decision Engine
Dynamic Risk & Pricing Adjustment
Multi-Agent Compliance Monitoring
Intelligent Renewal & Retention Orchestration

AI Workflow Automation

Claims Intake & Processing Automation
Underwriting Workflow Automation
Policy Issuance & Endorsement Automation
Compliance & Audit Automation
Billing & Reconciliation Automation

Underwriting Assistant Agent
Claims Triage Agent
Policy Servicing Agent
Fraud Detection & Investigation Agent
Broker Support Agent

FNOL Conversational Assistant
Policy & Coverage Inquiry Bot
Claims Status & Notifications Bot
Quote & Renewal Assistant
Contact Center Virtual Agent

Previous Projects

Our Case Studies